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bitFlyer Review – Exchange Gone Rogue? Must Read!!

BitFlyer, which is hosted at, is known as a reputable cryptocurrency exchange that is available in Japan, Europe and the United States.

However, due to the surfacing of recent consumer feedback on review portals such as Reddit, the once long-standing reputation of BitFlyer has fallen under public scrutiny.

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The aim of this unbiased review is to provide you with the insight needed so that you can make an educated decision on whether or not this cryptocurrency exchange is right for you.

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To see what users in the cryptocurrency arena are saying, we invite you to continue reading onward.

What is BitFlyer?


BitFlyer asserts their platform is the world’s largest bitcoin exchange.

Launched in 2014, BitFlyer has allegedly received regulatory approval from both the Japanese Financial Services Agency (JFSA) and the New York Department of Financial Services (NYDFS).

To the extent of our knowledge, BitFlyer has not become a victim to any cyber hacking or security threats that we know of.

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According to research, BitFlyer allegedly had transacted over $100 billion of volume on a global scale in 2017, which has been noted as the highest trading volume out of all Japan based exchanges.

Supported Cryptocurrencies

  • Bitcoin
  • Litecoin
  • Ethereum
  • Bitcoin Cash
  • Ethereum Classic

Supported Fiat Currencies

  • USD
  • EUR
  • JPY

It should be made known that Bitcoin appears to be the only supported cryptocurrency that can be purchased or sold on BitFlyer within the United States.

Depending upon which type of account an investor enrolls with will dictate that users transfer limits.


Unlike other trading platforms or exchanges that incentivize their platform by offering more features with higher deposits, BitFlyer takes a different approach to adding value to their platform.

Below are the 3 account types currently supported at BitFlyer:

Trade Lite Account

Deposit Limit: $2,000/day

Withdrawal Limit: $2,000/day

Single Transaction Limit: $3,000

What Is Required: Provide name, date of birth, phone number, and home address.

Normal Trade Account

Deposit Limit: $50,000/day

Withdrawal Limit: $50,000/day

Single Transaction Limit: Unlimited

What Is Required: Submit ID Verification

Trade Pro Status

Deposit Limit: Unlimited

Withdrawal Limit: Unlimited

Single Transaction Limit: Unlimited


What Is Required: Complete a thorough due diligence questionnaire

As you may have gathered from above, BitFlyer offers more lee-way with their platform and higher limitations to their investors who take the time to conduct the simply transparency-building measures.

Who is Behind BitFlyer?

BitFlyer is owned and operated by bitFlyer, Inc.

According to a Bloomgberg report, bitFlyer, Inc was founded in 2014 and reflects the following office address: Midtown Tower 8F, 9-7-1 Akasaka, Minato, 107-6208.

Yuzo Kano is listed as the Chief Executive Office while Takafumi Komiyama is disclosed as the Chief Technology Officer.

Community Feedback

When investigating into the legitimacy of bitFlyer you will notice how the general community consensus appears to be positive.

However, if you search “BitFlyer Scam,” into a search engine you may be surprised at what you find.

While it’s true that some positive reviews will float near the top of the search query, with a little bit of extra digging you can unravel community feedback which can be found at Reddit.

According to one Reddit user, they have lost over 100 bitcoins to the bitFlyer platform and that was allegedly between 2 to 3 months ago.

“It’s almost 3 months now since Bitflyer decided to hold my funds (worth 100+ BTC) hostage indefinitely. Several other users reported the same and there is absolutely no progress. So I am preparing a lawsuit against them.”

Another thread can be found at Reddit that goes on to reflect other users who also claim to be experiencing similar issues with getting their funds out of bitFlyer.

“Experiencing the same thing. Using bitFlyer JP. Already submitted passport and other required documents around a year ago. Now they request the same things again.”

“Having exactly the same issue. Looking to contact laywer and JFSA to get my funds out of it, it’s been 4 month without any luck so far.”

While the authenticity of these user reviews are still under investigation, our advice would be to tread with caution.

Until bitFlyer actively reaches out and openly resolves these issues our advice on the matter would be to conduct external research prior to committing with their virtual exchange.

However, to be fair, these were really the only legitimate appearing complaints that we found against bitFlyer, which bear in mind their platform supports hundreds of thousands of investors.


Payment Methods

Depending upon where you reside will determine which payment methods are currently available to you.

Japanese users for instance have quite a few more options than US biyFlyer users which include Bitcoin Cash, Ethereum, ETC, LTC, MONA, LISK along with several other payment methods.

BitFlyer users who reside within the United States however will be narrowed down to Bitcoin and wire transfers for the time being.


During the time of writing this review, bitFlyer’s transaction fees for withdrawals were set at 0.0004BTC.


For users who are trading Bitcoin, a transaction fee ranging from 0.15% to 0.01% are applied while users who withdrawal USD are charged a $10 fee.

Domain Insight was a privately acquired domain that was registered on May 29th, 2013 through the GoDaddy registrar.

According to SimilarWeb, bitFlyer appears to be a popular virtual cryptocurrency exchange that reflects a global rank of 52,647 with a Japan rank of 3,561 as of November 26th, 2018.

As of last month, bitFlyer supported over 1.13 million visitors while 91.32% of their traffic was derived from users who reside within Japan and an additional 4.33% originated from US visitors.

Is a Scam?

While some of the community feedback surfacing bitFlyer does raise some suspicions, the authenticity of those complaints are still under investigation while the majority of the cryptocurrency community as a whole appear to believe bitFlyer to be a legitimate exchange.

With this in mind, we do not for the time being believe bitFlyer to be a scam exchange.

bitFlyer Review Conclusion

Finding a dependable cryptocurrency exchange is becoming increasingly difficult as the demand for cryptocurrencies become more and more pronounced.

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This is due to the fact that many scammers have realized that most investors lack the general knowledge to make educated decisions regarding cryptocurrency investing, which has resorted in con-artists launching illicit and unlicensed exchanges nearly at will.


With these facts in mind, we believe your best bet would be to only conduct business with exchanges that reflect an overly abundant sum of positive reviews and that are regulated within your local jurisdiction.

Verdict: BitFlyer should be used at your OWN risk!

Exchange: bitFlyer

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